Frequently Asked Questions
GENERAL INFORMATION
What is MUTEK Forum?
MUTEK Forum is the professional component of MUTEK Montréal. It's a platform for networking, exchanging ideas, and discussions about technology, electronic music, and its industry.
Welcome to MUTEK Forum!
Welcome to MUTEK Forum!
What is the difference between MUTEK Forum and the MUTEK Montréal Festival?
MUTEK Forum focuses on the professional and creative aspects of electronic music, while the main festival presents performances and artistic experiences to the general public.
What are the objectives and main themes of MUTEK Forum?
The objectives of MUTEK Forum are to facilitate knowledge sharing, collaborations, and discussions within the electronic music and digital arts domains. Themes covered include innovation, creativity, new technologies, and industry-related challenges.
Who can participate in MUTEK Forum?
MUTEK Forum is open to music industry professionals, artists, researchers, students, and anyone interested in electronic music and digital arts.
BOX OFFICE
How can I access to the Forum?
What types of tickets are available?
We offer full access passports to the Forum, as well as daily passes.
How can I retrieve my pass or passport?
Your wristband is waiting for you, either at the Society for Arts and or at the Monument-National, depending on the days and times specified below:
Monday, August 19, from 12 PM to 5 PM | Société des arts technologiques
Tuesday, August 20, from 8 AM to 5:30 PM | Monument-National
Wednesday, August 21, from 8:30 AM to 12 PM | Société des arts technologiques and from 12:30 PM to 5:30 PM | Monument-National
Thursday, August 22, from 8 AM to 5:30 PM | Monument-National
Friday, August 23, from 8 AM to 5:30 PM | Monument-National
Monday, August 19, from 12 PM to 5 PM | Société des arts technologiques
Tuesday, August 20, from 8 AM to 5:30 PM | Monument-National
Wednesday, August 21, from 8:30 AM to 12 PM | Société des arts technologiques and from 12:30 PM to 5:30 PM | Monument-National
Thursday, August 22, from 8 AM to 5:30 PM | Monument-National
Friday, August 23, from 8 AM to 5:30 PM | Monument-National
Can I exchange or refund my tickets?
You can only exchange your pass or passport on our partner platform, TicketSwap.
Tickets, passes and passports are non-refundable, except in the event of a cancellation.
Tickets, passes and passports are non-refundable, except in the event of a cancellation.
PROGRAMMING
Where can I find the complete MUTEK Forum schedule?
The complete schedule of MUTEK Forum is available on our website. More informations in the next weeks.
Who are the speakers?
Find the list on our Speakers page. They will be announced in the next weeks.
What types of activities and sessions are planned during MUTEK Forum?
MUTEK Forum offers a variety of activities such as lectures, panel discussions, artistic presentations, workshops, and networking sessions.
What are the series and themes covered during MUTEK Forum sessions?
MUTEK Forum offers a variety of activities such as lectures, panel discussions, artistic presentations, workshops, and networking sessions.
Series and themes will be announced in the next weeks.
Series and themes will be announced in the next weeks.
Are there networking opportunities at MUTEK Forum?
Yes, MUTEK Forum provides several networking opportunities, including breaks between sessions, special events, and dedicated activities.
ACCESS, LOGISTICS & SAFETY
Where do the MUTEK Forum activities take place?
MUTEK Forum is held at the Monument National.
Address: 1189 Saint-Laurent Boulevard, Montreal, QC H2X 2T5
More information on accessibility : Monument National
Address: 1189 Saint-Laurent Boulevard, Montreal, QC H2X 2T5
More information on accessibility : Monument National
Are the MUTEK Forum venues accessible to people with reduced mobility?
Yes, we strive to make all our venues accessible to people with reduced mobility. Detailed information soon available on our website.
In which languages do the contents of MUTEK Forum take place?
Most of the content is in English, with the exception of certain activities taking place in French. The details of the languages can be found on our Schedule page.
No translation or sign language interpretation will be available.
The main Forum Room activities in English will be simultaneously transcribed live by the artificial intelligence application Colibri.ai (this concerns panels, presentations, Q&A and keynotes) for any attendees who will benefit from this accessibility feature.
Those wishing to access this feature will find the session link at the beginning of each content in the MUTEK Forum application. This is a beta service, we cannot guarantee 100% accurate transcription.
No translation or sign language interpretation will be available.
The main Forum Room activities in English will be simultaneously transcribed live by the artificial intelligence application Colibri.ai (this concerns panels, presentations, Q&A and keynotes) for any attendees who will benefit from this accessibility feature.
Those wishing to access this feature will find the session link at the beginning of each content in the MUTEK Forum application. This is a beta service, we cannot guarantee 100% accurate transcription.
Can I find online content?
No content will be recorded or broadcast online.
What are the appropriate conduct rules during the Festival? What are MUTEK Montréal's anti-harassment policies?
Zero Tolerance for Harassment: MUTEK does not tolerate any form of harassment, whether verbal, physical, or online. This includes offensive comments, unwanted actions, and any form of intimidation.
Inclusion and Diversity: We celebrate diversity and inclusion. All participants, regardless of gender identity, sexual orientation, ethnic origin, religion, or ability, are welcome!
Reporting and Intervention: If you witness or experience harassment, please immediately inform a staff member. We will take appropriate action to investigate the situation and respond accordingly.
Anonymous Protection: If you choose to report an incident, we will respect your wish for anonymity as much as possible. Your safety and comfort are paramount.
Inclusion and Diversity: We celebrate diversity and inclusion. All participants, regardless of gender identity, sexual orientation, ethnic origin, religion, or ability, are welcome!
Reporting and Intervention: If you witness or experience harassment, please immediately inform a staff member. We will take appropriate action to investigate the situation and respond accordingly.
Anonymous Protection: If you choose to report an incident, we will respect your wish for anonymity as much as possible. Your safety and comfort are paramount.
TECHNOLOGY, CONNECTIVITY & COMMUNITY
Do the MUTEK Forum venues have Wi-Fi?
Yes, the Monument National has several Wi-Fi networks as well as spaces to take your calls.
Is there a dedicated app for MUTEK Forum?
Yes, a dedicated mobile app for MUTEK Forum is available to allow participants to follow the program, interact, and stay informed. The app will be updated in august.
Download the app
Download the app
How does the MUTEK Forum app work?
For your first connection to the Swapcard platform, click on the access link provided in the automatic email sent by hello@swapcard.com. For all subsequent connections, you can access directly via the Swapcard platform or the mobile app.
How to contact Forum participants?
To contact other Forum participants, you need to have a passport or a daily pass. The platform functions like a social network. Update your profile and send connection requests to participants.
What if I forget my password?
You can reset your password via the login page + link. Enter your email address, then click on Receive a Magic Link. You will receive a password reset link at your email address.
What if I have a question about the virtual platform?
For any questions related to the Swapcard platform, you can consult the available guides here. If you don't find the answer to your question, you can write to support@mutek.org, indicating "MUTEK Forum" in the subject of the email. We will strive to respond to you as soon as possible.
App Accessibility
Only Forum ticket or passport holders have access to the app.
Available in two languages: French and English.
Available in two languages: French and English.
Who are MUTEK Montréal's partners?
Find the list of our sponsors on the Partners page.
How can I contact the MUTEK Montréal team for questions or concerns?
For any questions, please contact info@mutek.org.